Shipping

We are proud to offer our customers flat rate shipping for all U.S. orders (excluding Alaska, Hawaii and Puerto Rico). Most orders are shipped via Fedex. Orders are shipped and delivered to a valid mailing address on business days only (Monday – Friday, excluding major holidays). You can calculate your shipping rate prior to checkout.

Transit Time: Transit Time does not begin until your package leaves the shipping carrier’s facility and does not include weekends or holidays.
GLAAMY LASH reserves 48 hours for processing from the time an order is placed before it is transferred to our carrier and leaves our warehouse for shipment. Most orders are processed and shipped within 24 hours of purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped the next available business day. Once your order has been processed, transit time is anywhere between 1 and 4 business days, depending on your shipping address. Shipments may be delayed due to internal server errors, weather, and other unexpected conditions.

International Shipping: Unfortunately we are not offering international shipping at this time.

Returns

If you would like to return an item, you must notify GLAAMY LASH within seven (7) days of your order being delivered and obtain a return authorization number. To be eligible for a return, items must be unopened, unused and in the same condition that you received it. Your return authorization number must be clearly marked on the outside of the return packaging. Once your returned items have been received and inspected, you will be refunded for the items authorized for return. Shipping and handling costs WILL NOT be reimbursed. Please allow 10 business days for returns to be processed and for any refunds to be issued. To initiate a return, please contact us at returns@glaamylash.com.

Read Product Instructions: Prior to using our products, please ensure that you have read and understand all the directions on the product label and on our website, so that you will be able to apply the product correctly.

Product Damage in Shipment or Defective: If the item you receive is damaged in shipment or defective, you must contact us within 3 days of receipt to initiate a return.

Cancelling an Order: If you would like to cancel or change an order that you’ve just placed, please email us at returns@glaamylash.com as soon as possible. We will try to accommodate your request; however, orders for items that have already been shipped cannot be cancelled.